:root{--az:#0f2f57;--az2:#0a2342;--ac:#1565c0;--verde:#1a8f3c;--verm:#c62828;--lar:#e67700;--cinza:#f2f4f7;--txt:#1d2329;--linha:#e1e5ea;--abas:64px}
*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;font-family:-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:var(--cinza);color:var(--txt);-webkit-tap-highlight-color:transparent;font-size:16px}
header{background:var(--az);color:#fff;padding:10px 12px;position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:8px;padding-top:calc(10px + env(safe-area-inset-top));min-height:52px}
header h1{font-size:18px;margin:0;flex:1;letter-spacing:.2px}
header button{background:rgba(255,255,255,.16);color:#fff;border:0;border-radius:10px;padding:8px 12px;font-size:15px}
.wrap{max-width:680px;margin:0 auto;padding:14px 14px calc(var(--abas) + 24px)}
.card{background:#fff;border:1px solid var(--linha);border-radius:14px;padding:14px;margin-bottom:12px}
h2{font-size:17px;margin:0 0 8px}
label{display:block;font-size:14px;color:#4a5560;margin:12px 0 5px;font-weight:600}
input,textarea,select{width:100%;padding:13px;border:1px solid #c9d0d8;border-radius:12px;font-size:17px;font-family:inherit;background:#fff;color:var(--txt)}
textarea{min-height:96px;resize:vertical}
input:focus,textarea:focus,select:focus{outline:2px solid var(--ac);border-color:transparent}
button{font-family:inherit;cursor:pointer}
button.b{background:var(--az);color:#fff;border:0;border-radius:12px;padding:15px;font-size:17px;width:100%;font-weight:700}
button.b:active{filter:brightness(.9)}
button.b:disabled{opacity:.6}
button.sec{background:#eef1f5;color:var(--az);border:1px solid var(--linha)}
button.g{background:var(--verde)}
button.r{background:#fff;color:var(--verm);border:1px solid #f0c4c4}
button.nova{background:var(--verde);font-size:19px;padding:17px;margin-bottom:12px}
a.acao,button.acao{display:inline-flex;align-items:center;gap:6px;background:#eef1f5;color:var(--az);border:1px solid var(--linha);border-radius:22px;padding:10px 14px;font-size:15px;text-decoration:none;margin:3px 2px}
.hide{display:none!important}
.muted{color:#78838e;font-size:14px}
.small{font-size:13px;color:#78838e;margin-top:5px}
.erro{color:#b00020;font-size:14px;margin-top:8px}
.ok{color:#0a6b57}
.row{display:flex;gap:8px;align-items:center}
.grid{display:flex;flex-wrap:wrap;gap:8px}
/* busca e filtros */
.busca{margin-bottom:10px}
.chips{display:flex;gap:8px;overflow-x:auto;padding-bottom:4px;margin-bottom:10px}
.chip{flex:none;border:1px solid var(--linha);background:#fff;border-radius:22px;padding:10px 14px;font-size:15px;color:#4a5560}
.chip.on{background:var(--az);color:#fff;border-color:var(--az)}
.chip .n{display:inline-block;min-width:22px;padding:0 6px;border-radius:12px;background:rgba(0,0,0,.08);margin-left:4px;font-weight:700;text-align:center}
.chip.alerta .n{background:var(--lar);color:#fff}
/* cartões de OS */
.os{display:block;width:100%;text-align:left;background:#fff;border:1px solid var(--linha);border-left:6px solid #b7c2cc;border-radius:14px;padding:12px 14px;margin-bottom:10px;color:var(--txt);font-size:15px}
.os.urg{border-left-color:var(--verm)}
.os.s-agendada{border-left-color:var(--ac)}.os.s-em_andamento{border-left-color:var(--lar)}.os.s-atendida{border-left-color:var(--verde)}
.os .top{display:flex;justify-content:space-between;align-items:center;gap:8px}
.os .n{font-weight:800;color:var(--az)}
.os .cli{font-size:17px;font-weight:700;margin:4px 0}
.os .li{font-size:14px;color:#5b6670;margin-top:2px}
.tag{display:inline-block;font-size:13px;padding:3px 10px;border-radius:20px;background:#eef1f5;color:#4a5560;font-weight:600;white-space:nowrap}
.tag.aberta{background:#eef1f5}.tag.agendada{background:#d9e8fb;color:#0d47a1}.tag.em_andamento{background:#fde9d2;color:#9a4f00}
.tag.atendida{background:#d3f0dc;color:#0b6b2c}.tag.concluida{background:#e3e7eb;color:#38424c}.tag.cancelada{background:#fbe0e0;color:#9b1c1c}
.tag.urg{background:var(--verm);color:#fff}
/* escolhas grandes (técnico, urgente) */
.opcoes{display:flex;flex-wrap:wrap;gap:8px}
.opcao{flex:1 1 140px;border:2px solid var(--linha);background:#fff;border-radius:12px;padding:13px;font-size:16px;color:var(--txt);text-align:center}
.opcao.on{border-color:var(--ac);background:#e8f1fc;font-weight:700}
.opcao.urg.on{border-color:var(--verm);background:#fdecec;color:var(--verm)}
.sugestoes{border:1px solid var(--linha);border-radius:12px;margin-top:6px;overflow:hidden;background:#fff}
.sugestoes button{display:block;width:100%;text-align:left;background:#fff;border:0;border-bottom:1px solid var(--linha);padding:12px;font-size:15px}
.sugestoes button:last-child{border-bottom:0}
.salvo{font-size:13px;color:var(--verde);margin-left:6px;opacity:0;transition:opacity .3s}
.salvo.vis{opacity:1}
.hist{font-size:13px;color:#5b6670;border-left:2px solid var(--linha);padding-left:10px;margin:6px 0}
/* mídia */
.thumb{width:92px;height:92px;border-radius:10px;object-fit:cover;background:#000;border:1px solid var(--linha)}
.thumb.vid{display:flex;align-items:center;justify-content:center;color:#fff;font-size:28px;text-decoration:none}
.ass{max-width:100%;max-height:140px;background:#fff;border:1px solid var(--linha);border-radius:10px}
canvas{width:100%;height:200px;background:#fff;border:1px dashed #9aa4ad;border-radius:10px;touch-action:none}
.prog{height:8px;background:#e3e6ea;border-radius:6px;overflow:hidden;margin-top:6px}
.prog i{display:block;height:100%;background:var(--ac);width:0}
.midia-bts{display:flex;gap:8px;flex-wrap:wrap;margin:4px 0 8px}
.midia-bt{display:inline-flex;align-items:center;gap:6px;background:var(--az);color:#fff;border-radius:12px;padding:13px 14px;font-size:15px;font-weight:600;margin:0;cursor:pointer}
.fila{font-size:13px;color:#9a4f00;background:#fff6e9;border-bottom:1px solid #f0dcbd;padding:9px 14px;display:none}
/* aviso de notificação */
.aviso-push{background:#fff8e1;border-bottom:1px solid #f3d98b;padding:10px 14px;display:flex;gap:10px;align-items:center}
.aviso-push .t{flex:1;font-size:15px}
.aviso-push button{background:var(--verde);color:#fff;border:0;border-radius:10px;padding:11px 14px;font-size:15px;font-weight:700;white-space:nowrap}
/* abas de baixo (Júlio) */
.abas{position:fixed;left:0;right:0;bottom:0;z-index:30;background:#fff;border-top:1px solid var(--linha);display:flex;padding-bottom:env(safe-area-inset-bottom)}
.abas button{flex:1;background:none;border:0;padding:8px 4px 9px;font-size:13px;color:#6b7680;display:flex;flex-direction:column;align-items:center;gap:2px;position:relative;min-height:var(--abas)}
.abas button .ic{font-size:24px;line-height:1.1}
.abas button.on{color:var(--az);font-weight:700}
.abas button.on::before{content:"";position:absolute;top:0;left:22%;right:22%;height:3px;border-radius:0 0 3px 3px;background:var(--az)}
.abas .bolinha{position:absolute;top:6px;right:calc(50% - 22px);background:var(--verm);width:11px;height:11px;border-radius:50%}
.tela-wa{position:fixed;left:0;right:0;top:calc(52px + env(safe-area-inset-top));bottom:calc(var(--abas) + env(safe-area-inset-bottom));background:#fff}
.tela-wa iframe{width:100%;height:100%;border:0;display:block}
/* PIN grandão pro Júlio passar pro técnico */
.pin{font-size:34px;font-weight:800;letter-spacing:6px;text-align:center;background:#eef6ff;border-radius:12px;padding:14px;margin:8px 0;color:var(--az)}
.toast{position:fixed;left:12px;right:12px;bottom:calc(var(--abas) + 16px + env(safe-area-inset-bottom));z-index:60;background:#1d2329;color:#fff;border-radius:12px;padding:14px;font-size:15px;box-shadow:0 6px 24px rgba(0,0,0,.25);max-width:560px;margin:0 auto}
.toast.mau{background:#9b1c1c}
.toast.clica{cursor:pointer}
@media (prefers-color-scheme: dark){
  :root{--cinza:#0f1418;--txt:#e7ebee;--linha:#27313a}
  .card,.os,.chip,.opcao,.sugestoes,.sugestoes button,input,textarea,select,.abas,.tela-wa{background:#182027;color:var(--txt)}
  input,textarea,select{border-color:#33404b}
  button.sec,a.acao,button.acao,.tag{background:#22303b;color:#cfe0f5}
  .opcao.on{background:#16324f}
  .aviso-push{background:#3a3112;border-color:#5a4a16}
  .pin{background:#16324f;color:#fff}
  .muted,.small,.os .li,label{color:#9aa7b2}
}

/* visor de foto/vídeo dentro do app */
.visor{position:fixed;inset:0;z-index:200;background:rgba(0,0,0,.92);display:flex;align-items:center;justify-content:center;padding:56px 10px 20px}
.visor img,.visor video{max-width:100%;max-height:100%;border-radius:8px;background:#000}
.visor-x{position:fixed;top:calc(10px + env(safe-area-inset-top));right:12px;background:#fff;color:#111;border:0;border-radius:10px;padding:10px 14px;font-size:16px;font-weight:700}
.visor-erro{position:fixed;bottom:30px;left:16px;right:16px;color:#fff;text-align:center}
button.thumb{border:1px solid var(--linha);cursor:pointer}